About Nodes

Your company's knowledge should work for its people.

Nodes builds enterprise AI software for large companies. Our main product, Nodes Engine, investigates a business question using your company’s records, documents and the judgment behind past decisions, then compares what you could do. Your team chooses, and Engine carries out the approved work.

Why we built Nodes

I started Nodes in 2023 after 699 job rejections showed me how much a system can miss about a person. Our first work focused on hiring.

During my time at Brinks Home, I saw another side of that problem. There were great people doing the work, but the full context was scattered. Why had a decision been made? How had a process ended up this way? Often, the answer lived in someone's head. When that person left, someone else had to piece it together from the beginning.

I heard the same frustration from friends in consulting and healthcare, and from stakeholders at our insurance client. People knew their part of the business. Getting the full picture was the difficult part.

We began testing the broader Nodes product in mid-2025: connecting what a company knows so people can understand a situation, decide what to do and follow through. It has grown into the software I wish I had when I was doing that work myself.

Your company paid for what it knows in years of work and expensive mistakes. Nobody should have to rent that knowledge back from a vendor. We built Nodes so you can put it to work and own the intelligence you build.

Your company used to have to learn the software. Now the software learns your company.

Three workflows at one Fortune 500 insurance carrier

The deployment has been live since January 2025.

Educational support

Before
Candidates contacted their local office for help with licensing and learning materials. Generic automated replies offered little guidance, and a useful response could take days or weeks.
After
Nodes brought that support into one place across 200+ locations. Candidates now get help in real time, around the clock, from an educational assistant tailored to their progress and preferences. It helps them understand the material and move through licensing faster, while reducing the support work handled by each local office.

Licensing progress

Approved reminders, based on each person’s latest activity and remaining progress, help candidates take the next step in their licensing process.

Hiring

Nodes evaluated 900,000+ people using location-specific top-performer profiles. The carrier hired 10,000+ insurance agents from that pool.

What Nodes builds

Three products work together in the Nodes desktop app.

Nodes Engine

Our main product connects information across your systems with human judgment and past results. It builds your company's context graph: a connected record of what happened, why it happened and what followed. Engine uses that context to investigate questions, compare options, carry out approved work and learn from the results.

Explore Nodes Engine

Nodes Connector

Connector builds a private integration from a system’s technical documentation and verifies it in your environment. Each connection reads and changes only what your permissions allow.

Explore Nodes Connector

Nodes AI FDE

Our AI forward-deployed engineer is software. Give it a business goal, such as a next step for every completed sales call, and it clarifies the requirements, builds the integrations, configures the workflow and tests it before production. Your team keeps using it as the work changes.

Explore Nodes AI FDE

Who we build for

Nodes is built for teams that bring questions like these:

  • Operations leaders: Why is one location slower than the rest?
  • Finance and business leaders: What does this pricing exception cost us each year?
  • Technology and AI teams: Can we change models and keep our business rules and history?
  • People and support teams: Where is the approved answer, and who owns it?

The team behind Nodes

Our team includes an astrophysicist from Oxford who previously served as CTO of a Y Combinator company, alongside people with years of research and experience at FAANG companies.

Other team members have taken products from idea to IPO, worked through multiple acquisitions and built customer success at startups that became unicorns.

How we work with you

We learn the work with your team

During setup, our deployment team and Nodes AI FDE build the integrations and configure the workflow. Our founder and other team members sit with the people who run the process and trace it together: the systems it touches, the documents they check, the exceptions they handle and how you will measure success.

You can question the answer and control the action

Your team can inspect the evidence, add missing context and challenge a recommendation. Administrators set access and approval rules. Routine work stays within the scope you approved. Current permissions govern work; prior approval never expands them. You can pause the work or remove access. A Decision Trace records the evidence, decision, action and outcome, failures included, so the next person can understand what happened.

We stay involved after launch

We respond to support requests within 24 hours. Our founder stays in touch, often through direct calls and personal follow-up. Customer success currently meets with clients every two weeks to hear what is frustrating them and agree on what to improve next. Service, configuration support and product upgrades are included.

Your knowledge stays with your company

Your company retains its context graph, Decision Traces and outcome history. Models, LLMs and agents are swappable, so new AI can use what your business has already learned. Nodes retains its software and platform intellectual property; your agreement defines export and transition arrangements.

Key facts about Nodes

Company
Nodes, AI Synapse Inc. DBA Nodes Inc.
Founded
2023
Founder and CEO
Saad Bin Shafiq
Location
New York, United States
Products
Nodes Engine, Nodes Connector and Nodes AI FDE
Deployment and pricing
License in your VPC or on premises; subscribe to Nodes Cloud. Scope and pricing.
Security
SOC 2 Type II attested; HIPAA and GDPR aligned. Security details.
Website and social
nodes.inc · Nodes on LinkedIn

Frequently asked questions

Is Nodes industry agnostic?

Yes. Nodes adapts to your industry, departments, goals and ways of working. Models and agents are swappable, and Nodes connects to the tools and systems you already use. It learns from your company’s data, human judgment, decisions and outcomes. Nodes checks earlier lessons against current conditions before using them again. In a new industry, we start with a scoped feasibility review and validate each workflow on its own results.

Does Nodes replace our existing systems?

No. Your CRM, ERP and other systems stay in place. Nodes Connector links the ones your agreed workflow needs. Where a connection allows it, approved updates go back into those systems.

Tell us where the work gets difficult.

Bring a business question, a process that keeps getting stuck or something your team has to explain over and over. We show how Nodes would approach it, which records it would need and who would approve the work. No company data needed for the first conversation.