Contact · 30-min data review · no pitch deck
30 minutes. Your data. No pitch deck.
One call, under mutual NDA, against your own production records. We run the filters you're already running and show you what they missed. If the read isn't compelling, there's no next meeting — no follow-up cadence, no "circling back."
01 · data review
30-min data review
support@nodes.incUnder mutual NDA. Against your own records. Use this for the call that turns into the decision.
First reply< 1 business day
02 · security
Security & compliance
support@nodes.incSOC 2 Type I & II artifact pack, DPA / MNDA paperwork, vendor questionnaires. PGP on request.
Artifact packSame business day
03 · enterprise
Procurement & RFPs
support@nodes.incPricing, procurement, RFPs, redlines. One rep — the founder — on every enterprise deal.
First reply< 1 business day
04 · press · partners
Press & partnerships
support@nodes.incAnalyst briefings, integration partners, interview requests. We reply to everything; we comment sparingly.
First reply2 business days
Anatomy of a 30-min data review
What the first call actually looks like.
One call, hard-stopped at 30 minutes. Signed under mutual NDA. We look at the filters you're running today and what they've rejected. The artifact — not a deck — is emailed to you inside the hour.
If the read isn't compelling, we tell you on the call. No follow-up sequence.
By the end of the call you will have seen your own filter stack, live, over a redacted sample of your own records. Not synthetic data. Not a demo tenant.
What we will not do on this call
- Show you a slide deck, feature matrix, or "platform overview."
- Ask you to forward us production data before an MNDA is signed.
- Put you into an email cadence after the call ends.
- Quote pricing without seeing a sample of your hiring volume.
Where we are · when we're reachable
One team. One inbox. No tiered support.
Every contact — from an MNDA question to a production page — lands with the same small group. We don't gate post-sale support behind a customer-success layer.
Hq · registered
New York, NY · US
Delaware C-corp · incorporated 2023. On-site customer visits by appointment.
Time zoneET · UTC−5 / −4
Mailing1500 Broadway, NY 10036
Working hours
Mon–Fri · 08:00–19:00 ET
Deployment engineering stays on call through the enterprise EU and APAC windows. Regional handoff at shift change.
EU window13:00–17:00 CET
APAC window08:00–11:00 SGT
Production incident
24 × 7 on-call · P1
For customers in production, P1 is paged directly. Status page is self-hosted inside the customer VPC — no dependency on a vendor status site.
P1 ack< 15 minutes
EscalationFounder · direct line
Before you book
Questions we get before the first call.
Six answers that usually save a round-trip email. Everything else — legal, security, deployment — is a direct reply, not a self-serve portal.
01 Do I need to send data before the call? +
No. We countersign a one-page mutual NDA, then you bring a redacted sample of your own records to the call itself. Nothing leaves your laptop until the MNDA is on file, and nothing is retained after the session.
02 What does your legal package look like for a security review? +
The artifact pack includes: SOC 2 Type I + II reports, our DPA, sub-processor list (short — we run our own infrastructure), pen-test summary, and the architecture diagram from Architecture. Email support@nodes.inc and you'll have it the same day.
We do not claim ISO 27001, HIPAA, HITRUST, or FedRAMP. Any framework beyond SOC 2 is a customer-program alignment, not a Nodes-held certification.
03 Where does our data live after we deploy? +
Inside your VPC or on-prem cluster. Customer-owned keys. Read-through only — no replication to Nodes-side storage. Revoke the key and inference stops: it's contract-bound, not a support ticket. Full deployment topology in Architecture.
04 Can I talk to your existing production customer? +
Once we're in the POC phase, yes — under a separate three-way NDA. We don't broker cold reference calls before mutual paperwork. One production reference today; see Case Studies for the full write-up.
05 What if we're not a Fortune 500 enterprise? +
We deploy below that line when the deployment model fits — single-tenant, in-perimeter, SOC 2-relevant. If annual hires are under ~500 or you don't need a VPC deployment, write anyway and we'll be straight about whether we're the right shape.
06 Do you record the call? +
No — not by default. If you want the session recorded for internal review, turn on your own recorder; we'll note it in the MNDA. Our side keeps handwritten notes and the artifact pack. That's it.
Your number is sitting in your data right now.
$1.68M in production yield on one Fortune 500 deployment — $54.35/day × 47 days acceleration × 658 hires. Same unit economics, different corpus. 30 minutes tells you which direction yours points.
0130 minutes · one call · no pitch deck
02Your production data · under MNDA
03Your real filters · tested against your real outcomes
04A reading, not a pitch · artifact pack on request